Shopping Cart
1. Lawful Processing of Personal Data
Exxes Fashion, in compliance with the provisions of the European General Data Protection Regulation (EU 2016/679) and the relevant Greek legislation (Law 4624/2019, as amended and currently in force), manages the Personal Data disclosed to it with the utmost care, ensuring their protection and privacy in all cases. To ensure the confidentiality and security of Personal Data, Exxes Fashion has taken all necessary organizational and technical measures, establishing internal security policies, using appropriate electronic means, and properly informing and training its staff. Exxes Fashion lawfully processes Personal Data by collecting and processing it exclusively for specified, explicit, and legitimate purposes, and only to the extent necessary for the implementation of these purposes. It ensures that the data it retains are accurate and kept up to date, seeking for this purpose the assistance of the data subjects—namely, the natural persons whom these data concern.
Exxes Fashion retains Personal Data for as long as you maintain an active account on our website or until you withdraw your consent (where consent constitutes the legal basis for processing).
You may request the permanent deletion of your personal data and account at any time directly through your personal account settings. In the event of account deletion, your data are permanently erased or anonymized, with the exception of information that we are required to retain for a longer period based on specific statutory provisions (such as for tax and accounting purposes) or for the establishment, exercise, or defense of legal claims.
2. Personal Data Processed
Exxes Fashion collects and processes Personal Data—namely, information relating to an identified or identifiable natural person, regardless of whether identification can be carried out directly or indirectly. Processing of such data refers to any operation performed on them, whether or not by automated means. Personal Data include, for example, information such as name, residential address, email address, or phone number. Furthermore, during a visit to the Exxes Fashion website, additional data are collected automatically for technical reasons, such as:
IP address (Internet Protocol address) of the accessing computer
Website from which you visit us (referrer)
Our website pages you visit
Date and time of visit
Browser type and settings
Operating system
Username
This technical information may, in individual cases, constitute personal data. As a general rule, however, we use technical data only to the extent necessary for technical reasons, for the operation and protection of our website and application against attacks and malicious use, as well as in a pseudonymized or anonymized form for statistical purposes.
For the specific processing purposes of Personal Data—namely, for providing information on products, services, promotional actions, offers, events, and contests via email, leaflets, newsletters, SMS, telephone, and other electronic means, as well as for research and statistical purposes—Exxes Fashion collects and processes the following information:
Full name
Contact details (residential address, postal code, contact phone number, email address)
Other personal details (ID number, Tax Identification Number)
3. Use of Personal Data
Exxes Fashion collects, processes, and uses your Personal Data primarily when you visit the company's websites, upon registration, when logging into an existing customer account, or when ordering products through the website. The processing of Personal Data is carried out, as applicable, in accordance with applicable legislation and this Privacy Policy, or pursuant to the consent provided by you. In some cases, data are used only in pseudonymized or anonymized form.
4. Registration, Login, and Order Processing
Account Creation & Order Execution: When you register on our website, log into an existing account, or place an order, we collect and process the personal data you provide to us (such as full name, shipping and billing address, email address, contact phone number, and selected payment method). This processing is strictly necessary for entering into and performing the sales contract between us, as well as for the delivery of products. Fields required to complete the order are marked as mandatory on the respective forms.
Transmission to Third-Party Processors (Courier Companies & Payments):
- Product Delivery: For the delivery of your orders, we transfer necessary contact and address details to cooperating courier companies.
- Payment Processing: During the payment process, Exxes Fashion does not record or store sensitive payment data (such as credit/debit card numbers or bank account details). You provide this information directly and exclusively to the respective cooperating payment service provider (Banking Institution / Payment Gateway) through a licensed and encrypted environment.
- Verification of Information: To avoid typographical errors and ensure the proper delivery of products, we may check the accuracy and completeness of the address you entered.
- Incomplete Orders: If you are logged in and attempt to place an order without completing it (abandoned cart), we may contact you using the contact details you provided, provided you have given your consent or based on our legitimate interest to support your purchases.
5. Additional Information: Communication, Security, and Legal Obligations
Communication with the Company: Exxes Fashion collects and stores Personal Data provided when contacting us (via telephone, email, contact form, or any other means). Processing is carried out exclusively to manage, serve, and respond to your request or inquiry (legal basis: steps taken at the request of the data subject or our legitimate interest in providing high-level customer service).
System Security and Prevention of Malicious Actions: We store and use personal data and technical information to the extent strictly necessary to prevent, detect, and address any misuse, fraud, or illegal behavior on our website (e.g., ensuring system security against cyberattacks). This processing is based on the company's legitimate interest in the secure operation of its infrastructure and the protection of user data.
Compliance with Legal Obligations and Establishment of Claims: We retain and process your data to the extent required by law, such as to comply with directives, court decisions, or orders from Public, Judicial, and Independent Authorities. Additionally, we may retain your details to defend the legal rights and claims of the company, as well as to establish, exercise, or support legal claims before competent judicial or administrative authorities.
6. Data Security
The security of your personal data is a high priority for Exxes Fashion. Consequently, we protect your data stored with us using technical and organizational measures to effectively prevent loss or misuse by third parties. Specifically, our employees who process personal data are bound by confidentiality. To ensure the long-term protection of your data, technical security measures are regularly monitored and, if necessary, adapted to the prevailing technological standards.
7. Consent and Data Subject Rights
By indicating your agreement and consent to the processing of your Personal Data, you grant consent for processing for the aforementioned specific purposes, either by Exxes Fashion or by a cooperating company. You may at any time withdraw your consent and exercise any of your statutory rights, namely:
Access to your data and receipt of a copy
Rectification of inaccurate information
Erasure of your data or restriction of processing
Data portability in a structured, commonly used, and machine-readable format and transmission to another controller
Objection to being subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Exxes Fashion manages your requests with due care to ensure the security of your data and the protection of your rights. For this reason, if there are doubts regarding the identity of the person requesting the disclosure of Personal Data, we may request additional information necessary to confirm your identity. If Exxes Fashion cannot fulfill your request immediately due to a high volume of similar requests, it will inform you as soon as possible, and in any case within one month of receiving your request, regarding its progress and the reason for any delay. If your requests are manifestly unfounded or excessive, in particular because of their repetitive character, Exxes Fashion may either charge a reasonable fee taking into account administrative costs, or refuse to act on the request.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms—and provided it does not fall under exceptions explicitly provided by law—Exxes Fashion undertakes to inform you without undue delay. You may contact Exxes Fashion's Data Protection Officer at any time to exercise your rights, submit a query, or lodge a complaint at: info@exxesfashion.com. Furthermore, if you believe your data protection rights have been violated, you have the right to lodge a complaint with the competent Data Protection Authority.
8. Links to Third-Party Websites
Exxes Fashion may contain links to third-party websites. In no event is it responsible for the data protection measures of external websites accessed through these links. Please inform yourself regarding data protection on these external sites.
8.1 Data Transfers Outside the European Economic Area (EEA)
Exxes Fashion generally processes your personal data within the European Economic Area (EEA). As part of the operation of our website and services, we may use external service providers based or maintaining infrastructure outside the EEA, specifically in the United States of America (USA):
Google Analytics (Google LLC): For collecting traffic statistics and improving website user experience.
Mailchimp (Intuit Inc.): For managing and sending newsletters and promotional emails.
Protection Safeguards: Transfer of your data to these companies is carried out in full compliance with the GDPR, as both companies (Google LLC and Intuit Inc.) are certified and enrolled under the EU-U.S. Data Privacy Framework. This framework ensures that these providers offer a level of personal data protection equivalent to that of the European Union, based on the relevant adequacy decision of the European Commission.
9. Cookies & Consent Management
Cookies are text files sent to your browser and stored on your device while you browse our website. They do not contain personal contact details (such as phone numbers or emails) nor do they grant access to your private files. Cookies help us remember your preferences, optimize your navigation, and analyze site performance to continuously improve your experience.
Google Consent Mode v2 & User Control Our website implements Google Consent Mode v2 alongside an interactive Cookie Consent Banner. When you first visit our site, non-essential cookies and tag operations (including analytics and personalized advertising trackers) are disabled by default until you grant explicit consent.
Through our cookie banner, you can independently grant, customize, or deny consent for specific data processing signals, including:
analytics_storage: Controls the storage of analytics cookies (e.g., Google Analytics).ad_storage: Controls the storage of cookies related to advertising.ad_user_data: Controls whether user data can be sent to Google for advertising purposes.ad_personalization: Controls whether personalized advertising (remarketing) is enabled.
You may modify or withdraw your cookie preferences at any time via the cookie settings link available in the footer of our website, or directly through your browser settings.
Types of Cookies We Use:
Strictly Necessary Cookies: Essential for core functionality (e.g., user login, shopping cart maintenance, and security). These cannot be disabled as the website cannot function properly without them.
Performance & Analytics Cookies (Google Analytics): Collect aggregated, pseudonymous statistics regarding site usage and performance under Consent Mode v2 guidelines.
Marketing & Advertising Cookies: Used to serve relevant offers and measure advertisi
9.2 Disabling Cookies:
You can enable, disable, or completely delete cookies through your browser settings. If you choose to disable cookies, certain parts of the website may not function properly.
10. Amendments to this Privacy Policy
We continuously aim to offer attractive product choices and adapt our range to customer preferences. Any future adjustments will be incorporated into this notice. Exxes Fashion reserves the right to amend its Personal Data protection terms in accordance with the applicable legal framework. Consequently, these terms may be revised and updated at any time without notice. Users are requested to check these terms periodically for changes, as continued use of the website implies acceptance of any modifications.